OOREDOO REGULATORY

• General Terms and Conditions for Consumer Services

Consumer Base Tariffs:

• C00-01 Zero Rated services
• C02-01 OCard
• C04-01 International Calling Card
• C05-01 Fixed Broadband Service
• C05-03 Consumer Fibre Broadband services
• C05-05 Consumer Fibre To The Room
• C05-07 Home+ Wireless Broadband
• C06-01 Fixed Internet on Demand
• C10-01 Postpaid Mobile Services
• C11-01 Prepaid Mobile Services
• C12-01 Postpaid Mobile Broadband

Consumer Promotional Tariffs:

• C05-03 & 05 Promotion on Home+ and FTTR Services (November 2024)
• C05-03 Promotion on Business residential
• C10-01 Promotion for the Independence Day of PSE MAR OMN LBN YEM
• C10-01 Promotion on mobile postpaid services (Q4 2024)
• C10-01 and C11-01 Roaming Promotion (October 2024)
• C12-01 Promotion on Data SIM+ plans

• Service Level Agreement
• Master Services Agreement

Business Base Tariffs:

• B01-01 Ooredoo Business Landline
• B01-03 Dual Play Wireless Services for business customers
• B03-01 Business Mobile Services
• B05-02 VSAT Internet and VSAT VPN
• B06-01 Tetra Service and Aamali PTT
• B08-01 Aamali Bulk SMS
• B09-01 - 800 Toll-Free service
• B11-01 Telex Services.
• B12-01 National Lease Lines
• B14-01 National IP VPN
• B15-01 Ethernet VPN
• B17-01 Global IP VPN
• B18-01 Business Internet
• B18-02 Business Internet – Hospitality Service
• B19-01 Global Ethernet Service
• B19-02 Global Ethernet – Microsoft Azure
• B20-01 Fixed Business Broadband services
• B21-01 Wi-Fi Hotspots
• B27-01-Business Unified Communication Service
• B28-01 WaveLink Service
• B29-01 Public Telepresence
• B30-01 Business Fibre Broadband
• B30-02 Business Fiber Broadband Backup services
• B32-01 Post-paid Mobile Broadband
• B33-01 Fleet management Service Tariff
• B34-01 Inmarsat services
• B35-IoT Single SIM Solution
• B36-01 5G Private Mobile Connectivity

Business Promotional Tariffs

• B18-01 Promotion Business Internet (October 2024)
• B18-02 Promotion on Business Internet Hospitality (September 2024)
• B30-01 Promotion on Business Fiber Broadband (plan 30 Mbps)
• B30-01 Promotion on business fiber broadband services - Upgrade to 75Mbps

• Approved Reference Offer to access OQDCs (non-confidential version)
• Approved RIAO – Non-Confidential Version

  Ooredoo Technical Standards: Damages and Liability

  
  

  This Reference Infrastructure Access Offer (RIAO) sets out the basic conditions and technical standards issued by the Communications Regulatory Authority (CRA) under which Ooredoo will accept access requests from Other Licensed Operators (OLOs). Ooredoo Technical Standards, including its procedures and processes designed to safeguard and guarantee the safety and integrity of the duct network and related infrastructure, are published elsewhere in this website. There are differences between the RIAO Technical Standards and Ooredoo Technical Standards in some areas. In case the OLO chooses not to adhere to Ooredoo’s Technical Standard in those areas where it differs from the RIAO Technical Standard and it results in damages to Ooredoo infrastructure, the CRA will ensure that the responsible OLO fully indemnifies Ooredoo against such damage.

• Approved RTO - Non-Confidential Version
• Approved RIO - Non-Confidential Version

Information for Other Licensed Operators

• Ooredoo Technical Standards