Ooredoo Whistleblowing

Objectives:

Ooredoo is committed to the highest possible standards in terms of governance practices, transparency, integrity and accountability.

Ooredoo provides its employees, suppliers, customers, all its stakeholders, and the general public with a channel to report any acts or omissions adopted by any party within Ooredoo, that constitute or may constitute a violation of laws and/or regulations, the code of business conduct, company policies and/or that can either directly or indirectly give rise to economic, financial or reputational damage to Ooredoo.

Reporting Channels:

We take whistleblowing seriously and your concerns matter to us, please report your concern using one of the following channels:

1. Ooredoo Website: ooredoo.qa/Whistleblowing
2. Ooredoo Group Website: ooredoo.com/Whistleblowing
3. Email: [email protected]
4. Email: [email protected]
5. Post: Group Chief Audit Executive, Ooredoo Headquarters 1, 18^th Floor, P.O Box: 217 West Bay, Doha, Qatar, Phone No. 00974 44404774

All of the above are secured and protected channels accessible only by authorized personnel

Your report should contain as much specific information as possible about the suspected violation as you can provide. Where possible, please describe the nature of the suspected violation; the identities of persons involved in the suspected violation; a brief description of related documents about the suspected violation; and the dates and events that took place. Where you have not reported anonymously, you may be contacted for further information.

Confidentiality and Protection:

Whistleblowing reports are kept confidential. Ooredoo is committed to protect the person(s) who reports in good faith from retaliation.