Frequently Asked Questions
Your questions answered
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What is the new Trade-in service?
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How can I trade in my devices?
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Which type of devices can I trade in?
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Where can customers trade in old devices?
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What is the value of my new handset? It’s in perfect condition.
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Via which sales channels can customers trade in old devices?
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From when can customers trade in old devices?
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Can customers redeem Nojoom Points towards the balance over and above the amount of trade-in credit?