Frequently Asked Questions

• You can find comprehensive guides in our online manuals covering the Administration Portal and API integration.
• Our team is ready to assist you with any questions you may have.
• Request a test account POC to experience the service firsthand.

• A one-time activation fee of QAR 1500 applies to both Local SMS and Monthly Packs.

• You can upgrade or downgrade by sending a request to 8008000.
• Changes will be effective at the beginning of the month.

• Service activation is typically within 24 hours, provided all necessary requirements are met.

Packs come with Flexible Pricing Models & Pay As You Go options.

• Register online and easily manage your account.
• Utilise features like message validity and scheduling, template saving, scheduled scheme for birthday or event and recurrence options for efficient communication.
• Enhanced security including a 2-Factor Authentication (2FA) login for added protection.
• Different API integration Options like Messaging Web Portal (secure), SMS Gateway (SMPP 3.4), Desktop Client, SOAP/ Web service (secure), Email2SMS/ SMS2Email (SMTP), IE Plug-in, Firefox Plug-in, Outlook plug-in, Outlook Express Plug-in, Lotus Plug-in.

• You can explore Ooredoo’s Business Mobile Services, such as Aamali.

This service allows you to send multiple SMS messages simultaneously to any mobile number in Qatar or internationally through a convenient web application for the below message types:

• Advertising Messaging – Reach a wider audience by sending promotional messages, announcing new product launches, and spreading brand awareness through targeted SMS campaigns.
• Transactional Messaging – Automate your business messages by integrating SMS API with your existing software. This enables you to send essential messages like One-time Passwords (OTPs) and transaction updates seamlessly. You will be assigned a username, password, and a client gateway connection to use the service.

This service can be offered to all Business Segments.