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goback Frequently Asked Questions

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    Mobile Satellite

    • Bundling options are currently not available.
    • Required Support is provided via 8008000 and POC’s are provided based on any bespoke solution or requirement.
    • Choose from a variety of postpaid plans with fixed monthly allowances or opt for a prepaid plan with a validity of 3 to 12 months.
    • Charges may apply for usage exceeding your plan’s data allowance.
    • Please visit the Ooredoo website for detailed information on available plans and pricing.
    • Upgrading or downgrading your plan is easy. Send a request to 8008000 and the changes will take effect immediately.
    • Service activation typically takes 48 business hours.
    • Inmarsat offers worldwide coverage, connecting you across the globe.
    • Inmarsat Satellite Service is a vital communication solution designed for locations with limited or no GSM coverage, such as at sea, in deserts, or during military operations. This satellite-based service keeps you connected even in the most challenging environments.
    • You’ll need to purchase a dedicated satellite device and SIM card. Choose from various postpaid or prepaid plans to suit your communication needs.
    • Note: For indoor use, you may require a specialised bespoke solution with an external antenna and wall mount with a limited coverage area.